FAQ
How much does shipping cost ?
Shipping condition :
1. DHL Express shipping rate
2. Total mount more than 300 USD , shipping fee only 10 USD
Where do you ship ?
Products in Taiwan , ship to worldwide
What is your warranty policy?
TEX will support 1 year warranty from that day you receive.
Can I return the product?
Sure!You can return keyboard in 7 days from you receive , We will ask DHL pick up your keyboard but shipping fee will be your expense.
Shipping
Fast shipping
For our freight services, we partner with DHL Express to provide fast and convenient delivery.
Order tracking
After shipment, you will automatically receive the tracking number via email, which allows you to link directly to the DHL website and monitor the shipping status in real-time.
Get in touch
If you have any questions, you can send a message through our website or contact our customer service email (service@tex-design.com.tw).